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history

AAR Insurance History;

When AAR started operating in East Africa in 1984, our primary business was evacuation of medical and accident casualties, both by road and air. As our policyholder base increased, so did the needs of our clients, creating more opportunities to comprehensively provide healthcare packages for them. Our flexibility, innovation and readiness to respond to their needs made us the leading healthcare company in East Africa. This response to emerging market opportunities therefore led us to evolve into two independent companies: AAR Healthcare (T) Ltd which provides quality and affordable medical services through its clinic network and AAR Insurance Tanzania Limited.

AAR Insurance Tanzania Limited was licensed under the Insurance Act on 27 September 2007 to sell medical insurance policies in Tanzania. Prior to the launch of AAR Insurance, AAR had relied on other insurers, who were also competitors, to carry its health insurance risks.

AAR Insurance Tanzania Limited is one of biggest Insurance Companies in the market and is in the top 5 insurance companies with more than 54% market share of medical insurance business and continues to grow.

We offer a wide range of medical and non-medical insurance products underwritten at affordable prices and underpinned by strong and robust administration systems and processes.

The company has offices in Dar es Salaam, Arusha and Mwanza and its eyes set in other centres as part of its ambitious expansion programme.

Company Milestone:

AAR Insurance Tanzania proudly boasts of being the first in Tanzania as well as the AAR Group to operate both as a health service provider and as an insurance company.

The synergies that flow from AAR operating as an insurance company and also delivering health services through the operations of AAR Healthcare Tanzania Limited leverages AAR’s capacity to deliver quality, cost effective and sustainable health services to the market. These synergies flow from:

  • A one-stop-shop approach to provision of seamless services
    • AAR’s ability to pool and better understand its risks.
    • Its skills pool of highly qualified managerial and technical staff.
    • Its integrated IT systems that provide a powerful platform for managing its business efficiently.
    • Its databases that provide that vital information for critical decision making.
    • Its service delivery network that provide the capacity to efficiently manage and respond to clients’ needs.

AAR thrives for service excellence.

This is why we have a list of more than 250 accredited medical providers across the country where AAR customers can access quality medical services.

We also have a dedicated Customer Care team whose focus is to understand and meet the needs of our customers. Our 24 hour Helpline and Call Centre, set up to assist our customers around the clock is manned by well trained professionals. Besides the Helpline, we also operate a 24 hour Emergency line linked to our emergency rescue and evacuation services.

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