East Africa and Kenya Rescue is designed for groups such as medical aid groups, medical aid administrators, corporations, clubs, affinity groups, expatriates, international cover holders, NGOs, as well as individuals.

This service ensures a low-cost entry to our ERS system and guarantees every member a 24-hour access to the ERS control centres and emergency service network; which includes air and ground ambulances, six ERS emergency rooms within East Africa, and the wide network of hospitals in the region. This cover includes international evacuation outside East Africa on the recommendation of attending doctors and a Ksh 100,000 crucial temporary cover within the first 24 hours after rescue.


  • 24-hour access to the ERS emergency call centre
  • Dispatch of emergency response units
  • Emergency telephonic advice
  • Medical transportation - by ambulance, helicopter or fixed wing aircraft
  • Inter-hospital transfer
  • Medical repatriation
  • Compassionate visits.

For more information, call 254 20 2723915, 2728732, 2725319 during office hours

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