People Trust Us with the Most
Important Thing, the Ones They Love
Focus on Running Your Business,
We’ll Focus on Protecting it
Covers injuries from political violence. Health alerts. Rescue and evacuation.
Includes your electrical installations. Covers caretakers. Covers tenant deposit.
Shield from liability. Can extend cover. Reduce business risk.
Whether it’s You or Your Goods in Transit,
You’re Covered
ShwAARi Medical Cover
- Embark on a journey to well-being with ShwAARi Single Limit Medical Cover – the key to quality healthcare and financial peace. Tailored plans for all ages, from 0 to 100 years, With the added advantage of flexible payment from as low as Ksh 1,600/- per month
What Customers are Saying
About this Cover
Hope MwanakeThank you for making my son's treatment smooth. Admission approval took less than 20 minutes, our discharge has been very smooth. A little birdie told me that approvals can take ages and I was a worried mum at that time so kudos. I am glad to be with you.
Marlyn N.I needed help from AAR Insurance and all I can say about them is that they are easily accessible (I don't need a card), quick to respond and it’s simple to apply for cover on their online platforms.
Davis T.I have been a customer since AAR first launched. Circumstances have necessitated me to submit claims. I have noticed a change in your Customer Relations from my first claim to the last. I consider AAR has reached a level of professional excellence and I am proud when I tell acquaintances who I am insured by. Very satisfied client. Well done.
Lydia MwangiStaff are kind and understanding. Their service is wonderful and satisfactory. They befriend clients to understand their needs. Thanks AAR.
Jane MuriithiResponsiveness exceeded my expectations. Well done. Keep it up. I promptly renewed my membership which was due on August 20th.
Jonathan MauraI have being taking care of my team's well-being seamlessly. Impressed by coverage and efficient support. Highly satisfied with this investment.
Bibian NkathaIn fact, I never expected any insurance to take care of my bills like AAR did. You are the best I can say, and congratulations as well to my agent Mr. Philip. For sure he did his best.
Smart Tools for You
AAR Insurance Sales Centers
Thika Branch
Maisha Height 1st Floor,
Kenyatta Rd, Thika.
T : +254 67 22269
M : +254 731 191074
Get Cover through an Agents
Our Agents know their stuff. Get expert guidance to help you choose the cover that fits.
Our Stories
AAR Insurance
- More than 100,000 people in Kenya trust us for their medical and general insurance needs.
- Our top priority? Quality service and innovation so that we can meet all your needs.
- We’re all about the environment and helping people and communities thrive.
Service Update
Dear Esteemed Client,
We are currently in the process of a digital transformation aimed at improving our services and optimizing operations. As part of our ongoing commitment to delivering exceptional service, we are implementing a strategic decision to optimize member experience and fully manage our claims processing digitally. As AAR Insurance - Kenya (AIK) we are pleased to announce an expansion of our collaboration with M-TIBA (Carepay Limited), our health technology partner. This strategic partnership will streamline our customer service and claims management processes, to enhance efficiency and accuracy. By leveraging M-TIBA's expertise, we will dedicate our resources even more effectively to meet your insurance needs with the highest standards of excellence.
Notable benefits arising from the digitization process include:
- Optimized Customer Experience: Members can now access their Outpatient and Inpatient benefits real time, and have continued customer service support 24/7 on their mobile phone.
- Enhanced Efficiency: The specialised expertise of our chosen technology partner M-TIBA will lead to faster turnaround times in service delivery.
- Improved Customer Service: Our customer service teams are dedicated to addressing your individual needs and concerns, for a more personalised experience.
- Technological Advancement: Use of cutting-edge technology to enhance the overall efficiency of claims management.
- Upgrade from photo card to virtual M-TIBA: With this upgrade, the Inpatient only cover customers can view their benefits balance by dialling *253# and selecting 2. MY M-TIBA
We wish to notify you that your personal data with us shall be shared with M-TIBA in order to administer your policy and receive services efficiently.
AAR Insurance- Kenya (AIK) is committed to upholding the highest standards of data security and privacy, to ensure the complete confidentiality and integrity of your information. Please visit our website for more details about our data privacy – https://aar-insurance.com/policy-center/ and the link with more details on accessing benefits and onboarding – https://mtiba.com/aar-health-insurance-through-m-tiba/
For any queries, please reach us through our customer service team on info@aar.co.ke.
We sincerely appreciate your continued trust in AAR Insurance, and look forward to continue serving you with great efficiency and effectiveness.